📦 Shipping & Delivery Policy – Zencase
At Zencase.in, we aim to deliver your orders quickly and safely. Please read our shipping and delivery policy to understand how your orders are processed and shipped.
🚚 Order Processing Time
- Orders are processed within 1–3 business days after confirmation.
- Customized or personalized orders may take additional time to process.
- Orders are not processed on Sundays or public holidays.
🌍 Shipping Time
- Standard delivery across India usually takes 5–7 business days after dispatch.
- Delivery timelines may vary depending on your location and courier service availability.
💰 Shipping Charges
- Shipping charges (if applicable) will be displayed at checkout.
- We may offer free shipping on selected products or promotional offers.
📍 Order Tracking
- Once your order is shipped, you will receive a tracking ID via email or SMS.
- You can track your order using the provided tracking link.
⚠️ Delivery Delays
While we strive to deliver on time, delays may occur due to:
- Weather conditions
- Courier partner delays
- Remote location access issues
- High demand or festive seasons
Zencase.in is not responsible for delays caused by courier companies but we will assist you in tracking your order.
📦 Incorrect Address / Failed Delivery
- Please ensure your shipping details are correct at checkout.
- If delivery fails due to an incorrect address or unavailability, re-shipping charges may apply.
🛑 Order Issues
If you receive a damaged package or face any delivery issues, please contact us within 48 hours of delivery.
📩 Contact Us
For any shipping or delivery-related queries, feel free to reach out:
📧 Email: itszencase@gmail.com
