📦 Shipping & Delivery Policy – Zencase

At Zencase.in, we aim to deliver your orders quickly and safely. Please read our shipping and delivery policy to understand how your orders are processed and shipped.

🚚 Order Processing Time

  • Orders are processed within 1–3 business days after confirmation.
  • Customized or personalized orders may take additional time to process.
  • Orders are not processed on Sundays or public holidays.

🌍 Shipping Time

  • Standard delivery across India usually takes 5–7 business days after dispatch.
  • Delivery timelines may vary depending on your location and courier service availability.

💰 Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout.
  • We may offer free shipping on selected products or promotional offers.

📍 Order Tracking

  • Once your order is shipped, you will receive a tracking ID via email or SMS.
  • You can track your order using the provided tracking link.

⚠️ Delivery Delays
While we strive to deliver on time, delays may occur due to:

  • Weather conditions
  • Courier partner delays
  • Remote location access issues
  • High demand or festive seasons

Zencase.in is not responsible for delays caused by courier companies but we will assist you in tracking your order.

📦 Incorrect Address / Failed Delivery

  • Please ensure your shipping details are correct at checkout.
  • If delivery fails due to an incorrect address or unavailability, re-shipping charges may apply.

🛑 Order Issues
If you receive a damaged package or face any delivery issues, please contact us within 48 hours of delivery.

📩 Contact Us
For any shipping or delivery-related queries, feel free to reach out:

📧 Email: itszencase@gmail.com